Convenience Formats Convert Occasional Users Into Routine Ones
A two-week strip course is an event a consumer decides to undertake, whereas a pen or serum applied nightly becomes part of a routine that repurchases itself indefinitely. Growth at 12.0% follows that behavioural difference rather than any improvement in bleaching chemistry. The commercial consequence is substantial, since a routine user generates several times the annual revenue of somebody who whitens before a wedding. Brands still structuring their proposition around courses and visible before-and-after results are competing for occasions rather than for habits. Habits are worth more than occasions here.
Market Impact: Drives 30% of global value








