Session Border Controller (SBC) Market Trends and Forecast 2024 – 2032
Integration of AI and analytics for enhanced communication performance and emerging markets driving VoIP penetration and unified communications are the key opportunities in the Session Border Controller (SBC) market.
Session Border Controller (SBC) Market Growth Trends and Forecast 2024
The global Session Border Controller (SBC) market is witnessing a steady growth, driven by emerging demand from secure and efficient VoIP communications sector. The market is projected to witness a growth rate of 8.1% during the period of 2024 to 2032, and the market is further anticipated to reach a valuation of USD 1,730.1 million by the end of 2032, up from USD 927.8 million in 2024. Increasing demand for IP-based voice and video communications, multimedia communications, especially in cloud and enterprise applications, secured communications are fuelling the market expansion.
| Attribute | 2024 | 2032 | CAGR (2024 – 2032) |
| Market Size (USD) | 927.8 Million | 1,730.1 Million | 8.1% |
Market Trends Shaping the Session Border Controller (SBC) market.
- Growing Adoption of VoIP and Unified Communications
Current global market dynamics is shifting towards cloud-based communications and unified communication platforms which is bolstering the demand for SBCs. Several end user companies are increasingly adopting session border controller to secure VoIP traffic, support their remote work, and maintain QoS across IP networks.
- Cloud-Based Deployment Gaining Traction
Cloud-based session border controller are witnessing increase in demand owing to their scalability, cost-effectiveness, and simplified management. Managed service providers and telecom operators are focusing to rapidly integrate their virtual session border controller in their network infrastructures.
- Expansion in the Enterprise Segment
The enterprise session border controller segment is anticipated to witness a substantial growth as organizations are prioritising data protection and secure voice communications. Small and medium-sized companies are also investing in session border controller to support hybrid and remote work environments for their smooth operations.
- Strategic Investments and Partnerships
Certain key players including Cisco Systems, Ribbon Communications, Oracle Corporation, and AudioCodes are investing significantly in research and development to develop new session border controller solutions with enhanced security, interoperability, and AI-enabled voice analytics to bolster their business position in the global market.
- Focus on Regulatory Compliance and Network Security
Growing need for compliance with data protection laws, such as, GDPR and HIPAA is pushing several businesses to deploy session border controller. Rising incidences of SIP-based attacks is contributing to demand generations.
Segment & Category Analysis in Session Border Controller (SBC) market.
The market has been categorised on the basis of Controller Type, Session Capacity, Function, Application, Industry Vertical and region
By Controller Type
- Hardware SBC
- Enterprise-grade SBC
- Carrier-grade SBC
- Virtualized SBC (vSBC)
- Cloud-deployed SBC
- On-premise virtual SBC
- Hybrid SBC
- Micro SBC (µSBC)
Hardware session border controller remain preferred in large size enterprise and telecom deployments for their reliability and dedicated processing. The growing shift towards cloud based solutions is accelerating the adoption of software-based solutions. These virtualized controllers offer flexibility and scalability, for the businesses moving towards hybrid or fully digital communication models.
By Session Capacity
- Up to 200
- Up to 600
- Up to 1000
- Up to 5,000
- More than 5,000
Session capacity plays a crucial role in SBC selection, as organizations vary significantly in their communication needs. Low- to mid-capacity including the range upto 1,000 are gaining traction among small and medium size companies due to their cost-effectiveness and simplicity, whereas high-capacity SBCs those above 1,000 are vital in carrier-grade environments where thousands of concurrent sessions must be handled securely and efficiently.
By Function
- Call Encryption
- Transcoding
- Topology Hiding
- SIP Trunk Termination
- Traffic Management
- Security
- Connectivity
- Media Services
- Others
SBCs serve multiple functions that go beyond call routing, such as securing voice traffic, call encryption, transcoding, traffic management and others. Session border controller are becoming essential tools for managing encrypted sessions, preventing fraud, and enabling smooth communication across different vendor platforms.
By Application
- VoIP Call Routing
- Unified Communications and Collaboration (UCC)
- WebRTC Integration
- Secure Communications
- Video and Multimedia Communication
- Call Survivability and Failover
- Others
Session border controller are widely used in Voice over IP (VoIP), Unified Communications (UC), and video and multimedia communication set up. Surge in remote and hybrid work models has led enterprises to enhance their communication infrastructure, making session border controller a core component in ensuring seamless and secure session delivery across internal and external networks.
By Industry Vertical
- Telecommunications
- Internet Service Providers (ISPs)
- Managed Service Providers (MSPs)
- IT and Technology
- Banking, Financial Services, and Insurance (BFSI)
- Healthcare
- Government and Public Sector
- Education
- E-Commerce and Retail
- Contact Centers
- Media and Entertainment
- Transportation and Logistics
- Others
Various industries including IT & telecom, healthcare, BFSI, retail, and government are adopting session border controller to streamline communication and ensure regulatory compliance. Telecom providers continue to lead in session border controller deployment, but other sectors such as healthcare and finance are catching up rapidly due to rising data protection concerns and the growing importance of real time communication in service delivery.
Key Growth Regions for Session Border Controller (SBC) market.
| Region | Market Share (2032) | Growth Drivers |
| North America | 37% | Rapid adoption of cloud communication and strong demand for direct routing integration |
| Europe | 26% | Expansion of unified communications and growing investments in VoIP infrastructure modernization |
| Asia-Pacific | 23% | Adoption in enterprise collaboration and telecom upgrades in emerging economies |
| Latin America | 8% | Increasing deployment in hybrid communication setups among small and medium size companies and regional telecom firms |
| Middle East & Africa | 6% | Gradual shift toward digital communication networks and increased focus on data security |
North America holds a dominant position in the global market, owing to the widespread adoption of IP based communication systems and investments in advanced telecom infrastructure. Europe is witnessing steady growth, with businesses modernizing legacy systems and expanding cloud-based communication networks. Emerging markets in Latin America and the Middle East & Africa are also showing potential as demand for secure communication solutions rises. Asia Pacific markets to remain the fastest growing across the globe owing to significant rise in new players in the technology field.
Restraints & Challenges in Session Border Controller (SBC) market.
- High Initial Investment: Capital expenditures for deploying and maintaining session border controller, especially on-premises solutions are high and this remains a challenge for small enterprises and sometimes for the medium size companies.
- Complex Integration: Integration of session border controller with legacy systems and multi-vendor environments many a times remain technically complex which remain a challenge for many enterprises especially in the emerging economies which are technologically behind.
- Evolving Threat Landscape: Session border controller vendors should continuously update their offerings to address evolving cybersecurity threats and network vulnerabilities to their end client.
Enterprise Communication and Network Trends
- Secure SIP Trunking: Increasing use of SIP trunking by several enterprises are driving the adoption of session border controller for secure, scalable VoIP deployments.
- Artificial Intelligence and Analytics Integration: Key end user companies are integrating artificial intelligence capabilities into session border controller for real-time traffic monitoring, fraud detection, performance optimization and for various other applications.
- 5G and Edge Computing: Deployment of 5G networks and edge computing infrastructure is creating new opportunities for the market of session border controller in mobile and low latency applications.
Market Composition & Competitive Landscape in Session Border Controller (SBC) market.
Nature of the market is evaluated to be consolidated with certain prominent players dominating in the global market. To remain competitive and to gain advantage over the competition predominant players are acquiring medium size players with some establishment in the market. Several players are focusing on investing in technology development and integration of AI to enhance productivity and to benefit their end customers. Some of the key players from the report includes
- Cisco Systems, Inc.
- Oracle Corporation
- Ribbon Communications
- KHOMP
- AudioCodes Ltd.
- Avaya LLC
- Metaswitch
- Nokia
- Huawei Technologies Co., Ltd.
- Patton Electronics Co.
- Sangoma Technologies Corporation
- Ingate Systems AB
- TelcoBridges Inc.
- ITALTEL S.P.A.
- Mitel Networks Corp.
- Cloud InfoTech Pvt. Ltd.
- F5 Networks, Inc.
- Adtran, Inc.
Key Developments:
- In February 2025, Zoom and Mitel announced introduction of next-generation AI-driven hybrid communication and collaboration solution. This elevates unified communications by blending advanced AI capabilities with Mitel’s telephony expertise, offering the end user companies intelligent and integrated communication experience.
- In January 2025, AudioCodes enhanced its Mediant session border controller portfolio by launching new models tailored for secure and reliable voice communication across various deployment environments. These additions are designed to meet enterprise needs for robust connectivity and fortified network protection.
- In April 2024, Microsoft collaborated with leading session border controller based market players to certify their solutions for Direct Routing with Microsoft Teams.
Frequently Asked Questions (FAQs) for Session Border Controller (SBC) market.
1. How is the market of session border controller performing at global level?
The market is projected to witness a growth rate of 8.1% CAGR in between the period of 2024 and 2032.
2. What will be the projected market size by the end of forecast period?
The global Session Border Controller (SBC) market is forecast to reach around USD 1,730.1 by the end of the projected period.
3. Which region is currently dominating the global market?
North America accounts for the major share in the global market, accounting for more than 35% of the global market.
4. Which segment is leading in adoption in the global market?
The enterprise segment is expected to witness a strong growth due to rising demand for secure VoIP and unified communication platforms.
5. What are the key growth drivers in the global market?
Rising VoIP traffic, demand for cloud-based communication, increasing cybersecurity concerns, and regulatory compliance requirements are the key growth drivers in the global market.
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