Refill Architecture Adds Revenue Rather Than Cannibalising It
Brands initially resisted refills on the assumption that selling a cartridge instead of a bottle destroyed packaging revenue. The commercial reality turned out differently. A refill customer keeps the original flacon, returns for cartridges, and the brand captures repeat purchase it previously lost to competitors at the next replacement. Refillable formats now cover about 8% of units and are growing at 9.3%, and the packaging supplier sells the flacon once plus a cartridge stream afterwards. European packaging regulation is accelerating adoption, but the commercial logic stands on its own regardless of any rule.
Market Impact: Packaging reaches 14% of retail price








