Quick commerce delivery cannot keep frozen product frozen
Delivery platforms promising fifteen to thirty minute arrival have expanded rapidly across Gulf and North African cities, and frozen product is the category they handle worst by a considerable margin. A rider carrying an uninsulated bag through forty five degree ambient temperature destroys frozen quality within minutes, and the customer who receives partially thawed product does not order it again. Commercially this is where a substantial share of the 14% loss rate concentrates. Operators investing in insulated last mile capability and dark store freezer capacity are capturing a category that competitors are actively teaching customers to avoid ordering.
Market Impact: Reaches 61% household penetration








