The Category Discovered It Has No Repeat Purchase
Handheld cooling tools sold in extraordinary volume to buyers who then had no reason to return, and repeat purchase across three years runs at 14%. Brands built on that model have found acquisition cost rising against a customer worth one transaction. Every commercially serious move in this category now addresses the same problem: consumables, subscriptions, professional treatment or adjacent product ranges. The tool itself is no longer the business anybody is trying to build. Acquisition machinery with no retention mechanism behind it is an expensive thing to have built at all.
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