Digital Distribution Displaces Conventional Broker Channels
Insurers increasingly reformulate distribution strategy toward documented digital channels rather than conventional broker-only issuance, since urban customers genuinely require the pricing transparency older broker-only formats cannot provide across nearly every premium theft-exposed application. Roughly 31% of new policy issuances now flow through documented digital channels, up meaningfully from a decade ago when broker relationships remained the unquestioned default across nearly every motor coverage application. This shift raises average premium retention considerably while locking vehicle owners into insurer relationships with genuine digital depth that smaller regional insurers cannot easily contest or replicate at scale.
Market Impact: Adoption broadened across 21% more categories








