Hybrid Working Made Speech Privacy The Complaint
Occupant surveys across reconfigured offices now put speech intelligibility and call privacy above temperature and lighting as the leading dissatisfaction, which reverses two decades of ranking. Video calls conducted at open desks created a problem open-plan design never anticipated and cannot resolve through layout alone. Retrofit acoustic treatment therefore runs on a cycle independent of new construction, and fit-out demand has recovered considerably faster than new build across every mature market covered here. Property owners facing occupancy pressure treat acoustic treatment as a way of making returned-to space tolerable. The budget line differs entirely.
Market Impact: Raises quantity 2.4 times








